A clean, powerful knowledge base builder... without the bloat!
Create online guides, help centres and manuals with ease. Simple, fast and made for clarity.
Why choose Webfactory KnowledgeBase?
No learning curve
Intuitive editor, ready to go. Get started immediately with our user-friendly interface.
Fast setup
Launch in no time with no tech skills. Set up your knowledge base in minutes, not hours.
Mobile friendly
Fully responsive across all devices. Access your knowledge base on any device, anywhere.
Your branding
Add your logo and brand colours. Customise your knowledge base to reflect your identity.
Smart search
Let users quickly find what they need with our smart search functionality.
Custom domains
Use URLs like help.yoursite.co.uk. Enhance your brand recognition with a unique domain.
SSL included
Secure browsing out of the box. Protect your users’ data with built-in SSL encryption.
Access control
Restrict access to your knowledge base by password or IP address.
Latest news & articles
5 Common mistakes when launching a knowledge base and how to avoid them
17th December 2025
In this blog, we’ll discuss common mistakes businesses make when launching a knowledge base and how you can avoid them.
How to use custom domains & branding in your knowledge base
3rd December 2025
In this blog, we’ll explain how to add your own custom name kbsite.io address or your own domain name and how you can brand your knowledge base to fit perfectly with your business website.
How to add videos & images into your Knowledge Base articles
18th November 2025
In this blog, we’ll show you how to add videos and images to your knowledge base website.